Privacy statement

of Benten Water Solutions

Benten Water Solutions respects the privacy of all visitors and users of the website We ensure that the personal information you provide is treated confidentially. This privacy statement applies exclusively to the website of Benten Water Solutions,

You should be aware that Benten Water Solutions is not responsible for the privacy policy of other sites accessible through a link on our website. We advise you to consult the privacy statement and disclaimer of the other website when accessing websites of third parties via our website(s). You can see that you are no longer on our portal if the URL has changed and no longer starts with

What information do we request from you?

For the use of the contact form on our website, we ask you for the following information:

  • Your name
  • Your email address

We ask for your name to be able to address you personally. We ask for your e-mail address so that we can answer the question that you have asked via our website.

The personal data you enter will be stored in the Benten Water Solutions system and used to deliver our services to you. An overview of the cookies used, their purpose and how long the cookies are stored after first use, can be found at the end of this privacy statement.

Your personal data will only be used by Benten Water Solutions. We do not provide your personal data to third parties without your permission, unless we are obliged to do so by law or a court decision, or if this is necessary for the execution of an agreement between you and Benten Water Solutions.

At any time, you have the opportunity to view, change or delete your personal data from our system. If you wish to do so, please contact us as indicated below.

Storage period

Your personal data are stored in the Benten Water Solutions system for up to 3 years after our last communication with you unless you indicate earlier that you wish to have your data deleted.

Contact details

For technical questions and to view, change or delete your personal data, you can contact us via:

Benten Water Solutions
Agora 4

Benten Water Solutions employs a helpdesk staff. The helpdesk employee has access to the stored personal data in the Benten Water Solutions system. The helpdesk employee can view your personal details and change and/or delete them with your consent.


This website uses cookies.

What are cookies?

Cookies are small text files that are stored on your computer by a website that you view. This makes your computer recognisable during your visit.

Three types of cookies - which cookies places Benten Water Solutions?

  1. Session cookies. Certain cookies are required to retain settings or preferences during a visit to the website or a subsequent visit. Benten Water Solutions uses this type of cookie, but these are automatically deleted when you leave our website.
  2. Cookies for research into website use. There are cookies that tell the website which pages you view, in which order, and for how long. This means web statistics that can help to better tailor the website to the visitors. Similar cookies are, for example, to conduct online surveys. This type of cookie is not used by Benten Water Solutions.
  3. Cookies from third party websites. On certain parts of the website third-party websites may use cookies. This concerns extras such as a Google map with interactive directions. This type of cookie is not used by Benten Water Solutions.

No personal data

Session cookies such as those used by Benten Water Solutions do not contain personal data. Such cookies therefore cannot simply be used to identify you. This would require additional information: for example, a combination of type 3 cookies with your login data for third party websites (these login details can often be traced back to your person). Without any additional information, cookies do not constitute a threat to your privacy.

Third party services

Google ReCaptcha

To reduce the amount of automatically generated contact form spam we use ReCaptcha V3 by Google. It is, however, only activated if you allow this service via the consent modal dialog or on the contact form page. Without explicit consent no private data is submitted to Google.

Allowed services can be toggled with the link in the page footer or by clicking here:

  manage cookie consent and 3rd party services

Our self-hosted web fonts are licensed by Monotype Inc. For payment purposes the number of page views needs to be counted – anonymously.

Excerpt from Monotype’s privacy policy:

“When you or your clients access a web site which contains our Web Font tracking script or similar technology we will collect the web font project identification number (anonymized) and the URL of the licensed Web Site which is linked to a Customer ID to allow us to identify the licensee and the licensed Web Fonts.

“When you access a web site which contains our Web Font tracking script or similar technology, we do not transmit the requesting IP address but only the anonymous IP to our third party service provider. Thus, no personal data of the web site user is collected or processed.

No more cookies

If you no longer wish to receive cookies, you can change the settings of your internet browser accordingly.